Come join our team! Located minutes from downtown Washington, DC Prince George’s is the perfect, friendly community to live, work, and play!
We are Prince George’s Proud!
Located in the heart of the Baltimore/Washington corridor, Prince George’s County, MD borders Washington D.C. and is just 37 miles south of the city of Baltimore. Encompassing almost 500 square miles, with over 900,000 residents Prince George’s County has an urban atmosphere that provides a scenic and peaceful place to live, work, and play.
The Prince George’s County Government Department of Health is seeking qualified applicants to fill a Program Lead -Community Developer III position, grade A24 within its Non-Emergency Medical Transportation Program.
Apply to Job #8132 at http://www.princegeorgescountymd.gov/.
About the Position:
The incumbent will provide administrative oversight duties and responsibilities to Non-Emergency Transportation Program staff by monitoring and ensuring staff availability using CMS to provide the appropriate mode of medical Assistance transportation with the highest level of customer service to all the Medicaid recipients in Prince George’s County.
This is a lead position, which provides day-to-day direction and guidance to the NEMT staff under the oversight of the Program Manager.
Qualifications
What You’ll Need:
MINIMUM QUALIFICATIONS:
Example
- Bachelor’s degree in public administration, social services, sociology, psychology or related field; plus
- Two (2) years of responsible community development, supervisory work or an equivalent combination of education, experience, and training.
An equivalent combination of education, training, and experience will be considered.
EACH APPLICANT MUST INCLUDE INFORMATION WHICH CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
PREFERRED QUALIFICATIONS
- 2-5 years experience call center activities/processes, program coordination, and community outreach. Experience collecting data to determine eligibility for a state or federal programs
- Working knowledge of the Non-emergency transportation program and 2-5 years of customer service and answering consumer complaints
- Accounts payable and receivable experience.
- Contracts and budget monitoring experience.
- Staff training and enrichment.
- Developing and implementing quality improvement projects
CONDITIONS OF EMPLOYMENT: Upon selection, the candidate must:
- Applicants who meet minimum qualifications will be invited for an interview to demonstrate proficiency in call center and administrative duties.
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties.
- Participate as an “Essential” employee in the department’s program and other emergency or special activities as assigned.
Apply online at http://www.princegeorgescountymd.gov/
Prince George’s County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity in the Workplace