JOB AT A GLANCE:
Ampersand is a unique career experience providing unparalleled knowledge of the media landscape. You will be joining a company going through an exciting transition. You will learn how to navigate and manage current systems, see how a company redefines itself, and be a part of the next chapter at Ampersand. When it comes to long term success, knowledge is the most valuable competitive advantage.
As a Campaign Manager on the Sales Operations team at Ampersand, you will provide the highest level of service to every customer group both internal and external. You will work closely with Agency Customers, Affiliate Clients, and Account Executives to ensure campaigns are running as ordered and accounts are delivering audience by acting as an escalation point for Account Executive. Because you are handling full stewardship of post sale support, you will also resolve invoice credits and discrepancies in accordance to Ampersand policies and act as primary service contact for all requests related to media campaigns.
EDUCATION, SKILLS AND EXPERIENCE:
We are looking for someone who is highly-motivated and detail oriented. You have a natural fluidity and thoughtfulness in your written and verbal communication with all customer groups. And, on top of that, you are incredibly organized, handling multiple priorities at the same time without letting a single ball drop.
Our ideal team member has a customer-first attitude. You have a keen sense in understanding audience and identifying, assessing, and servicing their needs. You have a natural curiosity and aptitude for technology and can quickly adapt to our ever-changing landscape. You work well both independently and as part of a team to solve problems and/or make decisions without becoming the bottleneck.
Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We are an equal opportunity employer committed to belonging, equity and diversity.