As part of a team focused on delivering great customer experiences, you’ll introduce people to the Apple products that help them do what they love in new ways. Or you might work with the local business community, connecting entrepreneurs and professionals with the tools they need to build success. Whether you work up front or backstage, every day you’ll have the chance to make a big difference — for your customers, your team, and yourself. Roles include Specialist, Expert, Operations Expert, Business Expert, and Business Pro.
When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. You’ll make the most of your own passions to help customers bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. If you have a talent for hands-on problem solving, you can address customers’ technical issues to reconnect them with the Apple experience they love. Roles include Creative, Technical Specialist, and Genius.
As an Apple leader, you’ll do more than manage employees. You’ll help build diverse, highly collaborative teams that deliver the amazing customer experiences people expect from Apple. You’ll lead through inspiration, using our culture of open, honest feedback to actively develop each team member’s talent and skills. You’ll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome.
Bring what you love to what you do. Do you love music? Photography? Fitness? Games? Video? Whatever your passion, bring it. Because sharing what you love through Apple products sparks others to pursue their own passions. And that’s why we’re continuously reinventing the retail experience: to open up all kinds of potential for our customers — and you.