Provides support to teachers and school staff with a variety of issues. Identifies, researches and resolves technical problems. Responds to telephone calls, email and staff ticket requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Helps onsite and virtually. Provides end users support for all IT applications. Installs and configures workstations, printers, laptops / chromebooks, system software, and Interactive boards. Training will be provided.