Business Analyst– Brilliant Earth, DenverBrilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Newsweek, Glamour, the Today Show, and Martha Stewart among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect, and encouragement is fostered by frequent team events, cross-departmental meetings, and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.Position Overview:Brilliant Earth is hiring a hands-on Business Analyst to manage a variety of functions within Netsuite, our ERP system. The ideal candidate will have a forward thinking approach to automating and building processes for scalability and growth. This role will also be accountable for developing a wide range of quantitative analyses, and to actively use these analyses to drive business decisions at Brilliant Earth. As the Business Analyst, you will be responsible for a wide range of projects, including creating workflows and customizing reports, searches and forms. You will also write requirements and communicate directly with our Netsuite IT developers for scripts and overall automation. You will drive and QA automation projects to streamline our operational processes and be responsible for the continuous improvement within our various departments. You should be proactive, innovative and have the ability to identify areas for process improvement and offer solutions to enhance procedural efficiencies.The ideal person for this role thrives in fast-paced startup environments and has demonstrated an ability to be effective with finite resources. We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals. This position requires on-site attendance in our Denver office. We are not accepting remote applicants at this time.Key responsibilities include:Manage the scope, schedule, and implementation of scripting projects and workflows.Provide detailed project requirements to third party developers and guide implementation.Quality assurance and testing of requirements to ensure smooth implementation.Accurately generate and customize complex searches, reports and forms.Act as a liaison between sales, operations, and finance groups to streamline processes and automated features, and translate needs into requirements.Manage and resolve ERP system bugs with third party developers.Develop Excel analyses to evaluate business metricsDevelop KPIs, dashboards and metrics to measure success and productivity across functionsSupport the formulation and implementation of policies and procedures to improve business processes and timeliness / accuracy of reported metricsCommunicate with cross-functional teams to continually improve quality of analyses and metricsSpecific qualifications:BA degree or equivalentIntermediate experience with ERP systems, NetSuite preferredKnowledge of how scripts work, but no coding requiredQuantitative analysis / inventory background in a retail, product or e-commerce company preferredAdvanced Excel experience, including pivot tables, advanced formula functions and construction of sophisticated financial or planning analysesAbility to distill and concisely communicate key business insights from complex analysesExperience working with business intelligence tools such as Tableau, Domo or Looker preferredUnderstanding of business operations and finance preferredRetail or e-commerce experience preferredAbility to handle long-term projects and urgent tasks seamlesslyAttention to detailHighly organized with focus on execution, problem solving, and improving processesExceptional time management skills and accountabilityAbility to think critically and adapt quickly in a flexible environmentTeam player with an ability to work collaborativelyEntrepreneurial spirit / self-starterStrong computer skillsInterest in socially and environmentally responsible organizations and productsBrilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.