REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Intern (Workplace Services Field Support) in the Enterprise Technology Services Division.
This Job Announcement will remain open until a sufficient number of applications are received.
This is a part-time, non-benefit eligible position. The selected candidates will be scheduled for 19 hours per week.
There are 2 positions available.
Performs support duties in an agency in order to gain knowledge, skills and professional experience.
Works under close to general supervision according to set procedures. Work is reviewed through observation of performance, frequent conferences and reports.
Minimum Education and Experience Requirements
Currently enrolled in, or graduated from, a degree-seeking program from an accredited four year college or university with major course work in a computer science or a related field (i.e. information systems or engineering)
Must be at lest 18 years of age and must demonstrate student status for the duration of the appointment.
Special Certifications and Licenses
- 1 or more Microsoft, Comptia, or VMware Certifications
- Minimum one year experience supporting VDI Endpoints at time of application
- Minimum one year experience supporting mobile devices at time of application
- Minimum one year experience supporting computers in an Active Directory Domain at time of application
- Experience in replacing and reimaging PCs
- Experience in supporting and troubleshooting Microsoft Office
- Experience in troubleshooting end user computing
- Experience in troubleshooting printers
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
· Troubleshooting and deploying client computers.
· Responsible for installing, maintaining and supporting County staff in the area of Desktop field services.
. This position is responsible for providing Desktop Support county-wide.
. This position is responsible for Installing Mobile Device Management (MDM) client on mobile devices.
· This position is responsible for supporting VDI machines.
· Must be willing to learn technologies such as: TCP/IP, DHCP, DNS
· Must be willing to learn administration and usage in Microsoft Office and collaboration applications.
. This position is responsible for troubleshooting mobile devices.
Performs related work as assigned.
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer. The ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the Professional Standards/Human Rights Section.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.