Position Description Summary:
Responsible for, but not limited to, the coordinating of the export movement of FCL cargo for internal CSMs, the management, creation and distribution of documents and information related to the export function. Communicate and work with all vendors, suppliers, agents and government agencies to facilitate the export objective while ensuring accurate accounting functions relating to the billing, distribution and collection of funds.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
§ Timely preparation of all required documentation (Letter of credit, Ocean Bill of Lading, Service Report Log, etc) for export functions.
§ Ensure that export process is in compliance with company and industry quality assurance standards (ISO, Customs, KPIs etc.).
§ Issue statistical or detailed reporting for customers as requested.
§ Maintain and ensure system automation of customer CMPs, sales credit & rate templates to meet data quality KPIs
§ Initial setup of export shipments.
§ Coordination of most cost effective and efficient means to export goods.
§ Data entry.
§ Billing of services.
§ Process and correct miscellaneous accounting issues.
§ Ensure the internal CSM is provided excellent service throughout the export process including quick response to inquiries and problem resolution.
§ Close shipments and filing.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Assignment Complexity – Work on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.
Accountability – Apply job skills and applicable corporate policies and procedures to complete a wide range of difficult tasks.
Impact of Decisions – Errors detectable upon supervisory review. Limited impact on corporate operations and fiscal health.
Working Relationships – Regularly interact with peers and management concerning matters of moderately complex scope and discretion.
Scope – Work on problems moderately complex in scope. Normally receives no instruction on routine work, general instructions on new assignments.
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is an intermediate level position. Generally prefer 2-4 years of experience. Good interpersonal skills required. Knowledge of MS Word and MS Excel. Knowledge of general freight forwarding terms and standards including UCP500 and Incoterms. Basic knowledge of accounting functions and relative information retrieval. High school diploma or equivalent required.