If you are passionate about learning technology and have a knack for grasping how electromechanical equipment works “under the hood,” this position offers you several opportunities:
- We’ll teach you how to support high-precision equipment that represents the most advanced technology in the industry.
- There is always something new to learn, as only a handful of companies in the world make this equipment. In fact, Canon owns the largest market share and we have cutting-edge, next-generation equipment creating increased demand.
- While experience is preferred, we also will consider recent graduates of relevant technical programs who can learn quickly and have the drive to excel.
- You’ll train in our cleanroom — a great place to get up to speed — then support a high-profile customer in Marcy, NY and travel to other customer sites to support installation, maintenance and service.
- You’ll join a talented, collaborative team that works well together. And when people join us, they tend to stay as demonstrated by the longevity of our team.
- We offer competitive pay, overtime, on-call pay and one of the best benefits packages in the industry.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2018† and is one of Fortune Magazine’s World’s Most Admired Companies in 2019. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States.
To be a good fit for the Engineering Technician I opportunity, you will have:
- An associate’s degree or equivalent experience
- One of the following backgrounds:
- 1 to 2 years of related technical experience with electromechanical equipment Quick question for you – click here
- Recent completion of a directly relevant two-year technical program and a fundamental understanding of mechanical and electronic technology, as well as basic math
- The ability to quickly learn and work with high-precision equipment
- Exceptional problem-solving skills, including experience conducting analyses and using data in resolving issues
- Familiarity with MS Word, Excel and PowerPoint
- Pneumatic knowledge and experience preferred
- Knowledge of semiconductors is a plus
- Basic knowledge of networking is an advantage
- Ability to work effectively in time-sensitive, pressure situations that require quick resolution including equipment problems
- Ability to travel locally, nationally, and occasionally internationally 50% of the time
- A valid driver’s license is required
Physical requirements include:
- Willingness to work in a cleanroom environment (wearing full cleanroom suit, facemask, gloves, safety glasses) required; clean room experience is a plus Quick question for you – click here
- Close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection)
- Ability to use measurement devices and/or assemble or fabricate parts at distances close to the eyes
- Ability to occasionally kneel, crouch, stoop, reach, push, pull and climb stairs or a ladder
- Ability to lift 30 pounds
The work environment may include a variety of physical conditions such as:
- Proximity to moving mechanical parts and electrical current
- Working on scaffolding and in high places, enclosed spaces, close quarters, narrow aisles and/or passageways
- Exposure to chemicals, ultraviolet light and lasers
You may train in our San Jose cleanroom facilities and work alongside a senior technician for six months to a year to get fully up to speed. You will generally work a day shift, and will also have on-call responsibilities with call-outs typically happening just a few times per month. You’ll spend most of your time in Marcy, New York supporting a high-value client, but also travel to other sites approximately 50% of the time.
The company will not pursue or support visa sponsorship for this position.
Those who thrive on the Technical Support team share the following qualities:
- A passion for Canon’s semiconductor products.
- Self-motivation and a strong drive to excel.
- Big-picture vision as well as robust attention to detail.
- A sense of ownership and accountability.
- The ability to manage multiple tasks and priorities effectively.
Reporting to the Senior Manager of the Engineering Group, you will join a growing team of Engineering Technicians supporting industrial products, particularly Canon’s photolithography equipment customers and enables them to utilize cutting-edge technology in their semiconductor manufacturing process. Specifically, you will:
- Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment downtime. Escalate advanced repairs, as needed, to senior-level technicians. Quick question for you – click here
- Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions.
- Maintain accurate documentation of maintenance activity and provide periodic reports.
- Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
- Provide training and assistance to technicians; you also may provide basic
There will be plenty to learn in this role, even if you already have related experience. Not only is the equipment complex, but our success depends upon our staying on the leading edge. The team is continuously learning about new features and innovations.
Autonomy and ownership
Once you are up to speed, we’ll look to you to take ownership of your role. At the same time, of course, support is always available. In addition, while the position has individual responsibilities, you also will collaborate with teammates.
Commitment to the environment and community
Canon has undertaken several initiatives to reduce the environmental impact of our operations and our products. In addition, Canon U.S.A. believes strongly that we have a responsibility to contribute to the welfare of the communities we serve. For example, one of our most prominent programs, Canon4Kids, applies Canon product expertise to help locate missing children.
Innovation in technology
Innovation has been a key ingredient in Canon’s success throughout our history. We are one of the most prolific inventors of consumer and professional imaging solutions. Canon Inc. has maintained a top-five worldwide ranking among all companies issued U.S. patents, with thousands of U.S. patents granted yearly. Every year we invest a significant portion of net sales to R&D.
Unique corporate philosophy
We embrace diversity in the workplace through the spirit of kyosei, Canon’s corporate philosophy. Kyosei means “all people, regardless of race, religion or culture, harmoniously living and working together into the future.” We are committed to creating a diverse work environment where all employees are respected and supported to do their very best. We are an Affirmative Action Equal Opportunity Employer M/F/D/V.
In addition to competitive compensation, including overtime, we offer a comprehensive benefits package that covers everything from your physical to financial well-being. We’ve teamed up with some of the most respected providers in the country to bring our employees the best in benefits. Health benefits begin on your first day of employment.