The Director of Finance and Operations is responsible for managing the financial operations for the Healthcare (FPCN) Division of RHD, including budget preparation, forecasting, and financial reporting. The Director is responsible for the monitoring and implementation of internal controls to ensure the functional areas are operating in accordance with established corporate guidelines, policies, and procedures and government, payer, and legal requirements. The Director is a key stakeholder in analyzing prospective business development; assessing financial risks and outcomes.The DFO serves as a member of the Family Practice and Counseling Network (FPCN) Executive Team, participating in network-wide strategy development, planning, and decision-making. Inconjunction with the ED and DOO, the DFO provides strategic and operational leadership.
The DFO works in collaboration with the Revenue Cycle Director (RCD), the Financial Planning & Analysis Manager (FPA), and all levels of the organization to improve financial quality, define annual financial quality goals, adopt key performance indicators, set benchmarks and in collaboration with the RCD/FPA make strategic recommendations to direct and lead fiscal and revenue functions.
The DFO ensures full compliance with all Federal, State and Local legislation relative to finance and billing functions of FQHC service delivery and GAAP reporting.
Team members are expected uphold the health center mission by assuring that patients receive health care that is competent, caring, and meets with a high degree of satisfaction. In addition, staff must support FPCN’s commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff.
- Develop processes to drive operational efficiencies, provide the analytics to identify potential trends, risks and opportunities for improvements making recommendations on areas where we can improve financial and operational performance.
- Responsible for annual program and division budgets, monthly projections and other program performance metrics. Analyzes actual results against expected performance and addresses areas for improvement.
- Oversees the financial operations of the division, as defined.
- Collaborates with corporate departments such as Payroll, Accounts Payable, Accounting and Audit, Compliance, Accounts Receivable and Budget and works closely with the division management team to ensure programs are in compliance with corporate guidelines, policies and procedures, while creating and maintaining effective relationships across groups and functions.
- Supports program leaders with fiscal expertise and analyses to achieve fiscal and programmatic outcomes consistent with division and program goals.
- Establishes and maintains relationships with funders and participates in contract negotiations.
- Provides values based supervision and development opportunities to a team of professionals to support program and division operations.
- Leads Continuous Quality Improvement initiatives, analysis and reporting related to the fiscal operations of the Network.
- Coordinates all internal and external audit activities.
- Oversees the preparation of the quarterly Medical Assistance WRAP reporting and other required reporting from third party sources including HIT data exchanges between FPCN and outside parties
- Oversees the reporting of visits and maintains visit reporting model ensuring the accuracy and timeliness of reporting.
- Ensures contractual financial obligations to state, federal, and private funders are met, including the generation of UDS and data reports.
- Leads the preparation of the Medicare Cost Report and Medicaid Cost Report, as required.
- Bachelor’s Degree -Major: Accounting or Finance, CPA and/or Master’s required
- 7-10years of fiscal management experience, preferably in primary medical care
- Five or more years of related work experience in a healthcare organization.
- Experience with health care billing and revenue cycle.
- Possesses an extensive knowledge and understanding of all aspects of finance, healthcare operations, information systems, and management
- Strong financial, analytical, cost control, and critical thinking skills necessary to conceptualize ideas in an unstructured, fast-paced, dynamic, and multifunctional environment requiring creativity, innovation, foresight, and mature judgment.
- Leadership and management skills necessary to work effectively within a system, influence results, motivate individuals and teams, and resolve problems in a diplomatic, professional manner.
- Excellent relationship, oral and written communication, persuasion, negotiation, and presentation skills. The candidate must be able to clearly articulate factual and advisory information to all levels of staff, executives, the boards of directors, and others, and garner related support.
- Computer skills, including proficiency in Microsoft Office. A personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of FPCN.