The Medical Records Technician will be responsible for providing coordination of medical records reviews as well as performing medical records reviews. This position requires knowledge of medical terminology and intermediate computer skills.
In addition, staff must support FPCN’s commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization.
- Assist in the maintenance and management of InDxLogic database for the network as a member of the Medical Records Department.
- Accurately input data and index patient medical record information into the correct patient’s Electronic Medical Record (EMR) in order to meet Quality Assurance standards.
- Protect the security of medical records to ensure that confidentiality is maintained.
- Coordinate regular review of records across sites to ensure completeness, accuracy, and compliance with regulations.
- Audit documents which were indexed to EMR to confirm the proper naming convention and/or data was assigned.
- Proficient in using document management software including scanning and indexing of paper documents delivered to the health center by US Mail, fax or secure electronic means.
- Responsible for processing of subpoenas and court orders, and the processing of all duplication fees assigned to request type as per fee assent scales.
- Assist in the development of catch phrases within InDxLogic to expand on medical records capabilities.
- Compile and maintain patients’ medical records to document condition and treatment and to provide data for special projects and continuous quality improvement efforts.
- Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
- Scan all incoming medical records including lab results, test results, hospital discharge notes and other documentation into charts.
- Scan internal documentation into charts (behavioral health and peer specialist chart notes, chronic disease education and management documentation).
- Enter data, such as demographic characteristics, into computer.
- Manage and fulfill requests for release of information authorized by patients, in accordance with regulations.
- Photocopy records and documents for billing and/or legal services; send and receive information via fax or mail.
- Process and prepare business or government forms.
- Process patient admission or discharge documents.
- Maintain a good working relationship within all FPCN departments and network sites.
- Keeps supervisor informed of problems or issues; monitors supplies needed.
- Maintains client confidentiality in both written and verbal formats.
- Understands and adheres to HIPAA, FPCN policies and procedures and OSHA guidelines.
- Complete all required trainings as assigned.
- Performs other duties as assigned.
- High School Diploma/GED required
- Associate’s Degree in medical-related program preferred
- At least 3 years of experience coordinating efforts related to medical records, records requests and audits.
- 1-3 years of experience in a primary health care facility.
- RHIT Certifications preferred
- Knowledge of Medical Terminology a plus
- Computer competency with proficiency in word processing and electronic medical records.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Good time management skills.
- Excellent problem-solving skills.
- Highly reliable and dependable.
- Excellent customer services
- Outstanding verbal communication and listening skills.
- Demonstrated capacity for problem solving and conflict resolution.
- Ability to work well with a team.
- Outstanding interpersonal skills.
- Commitment to providing high quality, compassionate health services to individuals and families.
Family Practice and Counseling Network, a program of Resources for Human Development, is a network of federally qualified community health centers that provides person-centered, integrated and comprehensive health services to individuals and families across their lifespan. The Network promotes resiliency and well-being among patients, staff and surrounding communities. The Network consists of four health centers in Philadelphia – Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Philly housed in Action Wellness(formerly Action AIDS). Today the Network serves more than 23,000 patients annually, is an NCQA certified Patient-Centered Medical Home, and recognized by HRSA as a National Quality Leader for Behavioral Health.
RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. The City of Philadelphia has issued an Emergency Regulation Governing the Control and Prevention of COVID-19 Mandating Vaccines for Healthcare Workers and In Higher Education, Healthcare, and Related Settings (“Vaccine Mandate Regulation”), which mandates vaccine for healthcare workers and in higher education, healthcare, and related settings. This mandate became Effective on August 16, 2021 and requires Healthcare Workers and certain workers at Healthcare Institutions to be fully vaccinated by October 15, 2021. Fully vaccinated means it has been two weeks since the final dose of vaccine. The regulation does allow individuals to apply to RHD for an exemption based on a sincerely held religious belief that would prohibit vaccination for COVID-19 or because of medical conditions that preclude administration of one of the available vaccines.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.