Position Title: Care Associate
Organization: Jewish Family Service of San Diego
Position Type: Half Time, 30 Hours Per Week, non-exempt
Salary: $15 -15.50/ Hour
Standardized Benefits: Benefits for this position include a 401(k) plan and generous time off benefits.
Schedule: Flexible hours between 8am and 5pm Monday-Friday
Care Associates assist the Care Managers in providing continuity of care for clients including but not limited to accompanying clients to doctor’s visits and advocating for the clients, helping clients organize their paper work, applying for public benefits, helping clients pay bills and providing socialization. Care Associates are vital in carrying out care plans designed by the Care Managers.
Essential Duties and Responsibilities:
- Coordinate with Care Manager: Implements Care Management Plan 100% of the time. This involves making doctor’s appointments, acting as a liaison between the client, family (many times out-of-town), doctor, hospital, as well as home care agencies or caregivers involved in client’s care. Alerts primary Care Manager to changing needs or conditions of clients within 24 hours of change, 100% of the time.
- Maintain accurate and timely case documentation including progress notes, referrals, and mandatory reporting, according to policy and procedures 95% of the time.
- Billing sheets submitted in a timely manner – by Tuesday of the subsequent week.
- Client Satisfaction Surveys rated good to excellent 90% of the time.
- Act in a professional, sensitive manner to allow clients to maintain dignity 100% of the time.
- Other tasks as assigned.
Minimum Desired Education and Experience:
- Bachelor’s degree in social work or related field.
- Experience and/or special training in the field of geriatrics.
Minimum Desired Job Knowledge, Skills, and Abilities:
- Good to excellent spelling, grammar and written communication skills.
- Excellent telephone and oral communication skills.
- Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals.
- Ability to write well (e.g., memos, reports, e-mails, agendas, minutes).
- Ability to lift, push, and carry up to 25 pounds.
- Bi-lingual may be required.
- Knowledge of medical terminology in particular the medical issues of older adults for communication with doctors, clients and family.
- Skill and ability to advocate for clients in doctors appointment as well as Social Security, Medi-Cal etc.
- Skill to connect clients with necessary resources including assisting clients with paperwork.
- Skill to assist clients with a variety of issues from medical, legal, financial etc.
- Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions and decimals.
- Ability to analyze data.
- Ability to enter data into Excel spread sheet.
- Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority.
- Ability to deal with complex problems involving several variables.
- Proficiency in Word, Excel and Outlook.
- Ability to write clear concise e-mails.
- Develop proficiency in ETOI used for program monitoring and outcomes by attending database trainings, and regularly reviewing training manuals.
- Work collaboratively with Program Directors to implement data quality procedures for ensuring data integrity.
- Understand data entry expectations as outlined in the Geriatric Care Management DQR checklist.
To be considered, please apply using the following link;
Please, principals only. Please, no follow-up phone calls or emails.
About Jewish Family Service of San Diego
Since 1918, Jewish Family Service of San Diego has been a trusted partner for individuals and families in search of better lives. We believe everyone deserves the opportunity to achieve financial, physical, emotional, social, and spiritual health. Together with our supporters and volunteers, we Empower Individuals & Families To Move Toward Self-Sufficiency, Support Aging With Dignity, and Foster Community Connection & Engagement across San Diego. Many people turn to Jewish Family Service with a specific need, such as job loss. And that first contact often leads to a wide range of services, including counseling, nutritious food, transportation, and one-on-one support to achieve long-term goals. Together, we are building a stronger, healthier, more resilient San Diego. To learn how JFS helps people transform their lives, visit www.jfssd.org
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.