Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Front Desk intern accommodates the guests and owners of the resort by checking them in and out of the resort, assisting with concierge duties, settling accounts, assisting with room challenges, etc.
Greets, registers, and assigns rooms to guests.
Issues room key and assist guests with directions and an overview of property and amenities.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Keeps records of room availability and guests’ accounts.
Computes bills, collects payment, and makes change for guests.
Posts charges such as room, food, liquor, or telephone, to ledger.
Deposits guests’ valuables in hotel safe or safe deposit box.
Completes shift checklist as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Microsoft Office Products including Word and Excel word processing software and Spring Miller Rooms Management System database software.
Certificates and Licenses:
Valid Drivers’ License helpful.
This job has no supervisory responsibilities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions and extreme cold (non-weather). The employee is occasionally exposed to risk of electrical shock.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to walk; reach with hands and arms and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
-Earns the minimum wage which is currently $12.32/hour
-Shared housing included in the rate
-Merchant Ski pass available or end of season bonus
-Benefits available: Retirement Benefits with a company match program, Colorado sick time and public emergency leave, Discount Room Nights at Benchmark properties and Parking.
-Available December 2021-April 2022
-Available any day of the week for morning, mid, and late shifts