Work Schedule: Variable schedule; Monday through Friday with evenings and weekends as needed
Job Summary: This position is designed to provide coordination between the clinical setting and community setting, linking community members with substance use disorder (SUD) and opioid use disorder (OUD) to treatment and recovery supports. The primary role of the Recovery Navigator will be to assist individuals with SUD/OUD in accessing treatment and recovery support by identifying their needs and directing them to sources of medical, behavioral, financial, administrative support using culturally competent practices. The Recovery Navigator will serve community members who have initiated care or wish to initiate SUD treatment and will partner with our Sebasticook Valley Opioid Response Network Members (law enforcement, schools, behavioral health, social services) to establish or improve referral protocols. This position is supported through a three-year Rural Communities Opioid Response Program (RCORP) grant and will be responsible for working with RCORP Project Director and other program staff to ensure successful completion of grant activities.
This position will implement responsibilities in a professional, customer-focused, service-oriented manner; displaying and promoting respect, care and dignity for all internal and external customers; facilitates a team-oriented attitude, striving continuously for service excellence.
JOB RESPONSIBILITIES (Essential Job Functions)
- Serve as a member of the Sebasticook Valley Opioid Response Network, Recovery Workgroup meetings, and other RCORP project and care teams as assigned
- ·Assess and identify existing community and clinical treatment and recovery supports within Sebasticook Valley region
- ·Assist with the ongoing development and revision of clinical and community referral workflows to improve access and utilization of treatment and recovery services for patients with substance use disorder/opioid use disorder
- Connect patients receiving SUD/OUD treatment to recovery housing, peer recovery coaching, transportation, and other recovery support services
- Promote the availability of Recovery Navigator services among local community and healthcare teams
- Develop and implement referral pathways with local law enforcement officials; participate with care managers at Somerset County Jail to link inmates to treatment upon release
- Collect, aggregate, and report data on treatment enrollment and attrition, insurance enrollment, patient outcomes, and referrals to Maine CDC, RCORP Data Coordinator, and others as required
- ·Develop and distribute a Sebasticook Valley region recovery guide on employment, financial support, housing, community services, healthcare, and other resources supporting recovery
- Collaborate with the Reddington-Fairview General Hospital Pathways to Recovery Manager, recovery navigators, care managers and others to facilitate coordinated development of regional recovery supports.
- Provide SUD treatment and recovery education, care and support to patients and family members
- Assist community members with insurance issues (e.g., prior authorizations, MaineCare eligibility) and financial aspects of care, connecting individuals with resources as needed
- Identify community treatment and recovery supports and establish referral processes across the Sebasticook Valley region
- Develop a process for closed-loop referrals to ensure continuation of care and linkage to community resources
- ·Develop a yearly work-plan and identify resources needed to educate patients, peers, providers, care managers, and staff.
- ·Coordinate and implement the model of care for all patients that foster recovery.
- ·Present and publicize treatment and recovery services and processes.
- Maintains an open, supportive, collegial relationship with others, promoting ongoing interdisciplinary communication and staff participation in active problem solving of issuesKeep the supervisor and RCORP Project Director informed of progress, problems and issues.Seeks guidance in resolution of problems as needed
- Ensures the standards of confidentiality of our clinical and community partners are upheld within areas of responsibility
- Completes assigned projects and goals in a timely manner to meet deadlines
- Maintains knowledge of trends in the healthcare environment and seeks opportunities for professional growth
- Project a positive image of the team and its work, engaging in efforts to improve quality, safety, and satisfaction
License: Driver’s License
Education: Associate’s Degree preferred.
Experience: Experience in SUD/OUD treatment and/or recovery services, community engagement, patient advocacy, health education, social work, and/or counseling are strongly preferred. 1-3 years’ experience working within a healthcare setting preferred. Training or certification in addiction/recovery coaching strongly preferred. Demonstrated success in building effective trusting partnerships required.