The NVFS Community Housing programs provide services in several jurisdictions across Northern Virginia funded through Federal, State, Regional and local funds. The NVFS Community Housing programs work in partnership with other nonprofit organizations, Community Service Boards and County Housing and Community Development programs. These programs provide direct assistance and supportive services to support safe and stable housing for eligible households.
The Housing Quality Standards (HQS) Inspector will be responsible for planning, organizing, conducting and reporting on HQS inspections to ensure that properties meet federal and local housing quality standards under HUD regulations for HQS compliance. The Inspector will generate documentation and maintain files that involve the identification, citation and correction of deficiencies and summary reports on findings, negotiate contract rents, and determine utilities. This is a part-time position working mostly remotely 30 hours/week while providing some essential services which may require occasional in-person and/or in-office work.
Essential Job Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with known disabilities to perform the essential functions.
- Inspect properties, including grounds, structures, building systems and equipment, for compliance with Housing and Urban Development (HUD) Housing Quality Standards (HQS).
- Inspect properties for compliance with applicable standards, local building codes, and zoning ordinances that have been added to the HQS requirements.
- Complete HQS inspections and reports, including quality control, complaint, initial, annual re-inspections, special inspections and other inspections as assigned.
- Make independent judgments in the field in accordance with program policy and effectively communicate these decisions and findings to others to obtain compliance. Work is evaluated based upon results.
- Identify, cite and address HQS deficiencies with owner/tenant.
- Discuss and document with owner/tenant and prepare deficiency lists, memos, and reports, including data entry into Apricot, or other software programs used for HQS inspections.
- Recommend preventative and corrective actions to owners, tenants and customers so units are in HQS compliance.
- Establish deadlines for the completion of work. Document efforts to bring properties into compliance.
- Perform visual inspections on units identified as containing Lead Based Paint (LBP) to determine if LBP surfaces are deteriorating.
- Follow all City, State, and Federal procedures for risk assessment and remedy of LBP and the maintenance of surfaces.
- Perform a visual LBP related inspection of soil and ground conditions.
- Research, analyze, and problem solve complex situations including accessory units and leased shared housing.
- Identify special needs and problem areas; develop plans of action; and negotiate conflicts with customers and owners.
- Work with maintenance field staff, residents, and others to identify problems and issues; resolve conflicts and inspection-related problems; oversee identified situations/issues to resolution.
- Track and stay up-to-date on changes in local/federal laws, regulations, and programmatic policies that may apply to HQS standards and this role.
- Interact with the public (individuals, groups and agencies) to present and provide program information.
- Provide information to tenants and case managers on units that do not qualify as HQS findings so that meetings can be scheduled to identify needed action.
- Proactively communicate with the program team regarding HQS inspections.
- Coordinate special tasks/projects, as assigned, according to established procedures and regulations, including the completion of required reports for all customers, internal and external as needed.
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide seamless customer service.
- Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the unit/program/department initiatives and goals, agency core strategies, and mission through a spirit of service, teamwork and respect.
- Work respectfully and courteously with other employees, residents and the general public. Follow direction, and work well under pressure.
- As part of a team, develop communication plans and establish tracking processes to ensure completion of initiatives and work plans.
- Participate in supervision with supervisor and provide regular updates.
- Maintain client files in accordance with program requirements and NVFS guidelines.
- Performs related duties as assigned.
Qualification Requirements: An individual may obtain skills through a variety of professional, personal, educational, and volunteer experiences. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform essential job duties.
- High school diploma
- At least two (2) years of work experience in property management or program administration within public housing or subsidized housing programs, or related fields
- HQS certification required within six (6) months of hire if not already certified
- Lead Based Paint Condition Assessment certification required within six (6) months of hire if not already certified
- Proficiency in usage of basic technological tools including laptops/computers, email, phones, internet virtual meeting and learning platforms required. Working knowledge of Microsoft Office Suite required.
- Fluency in English required; additional language skills always welcome
- Effective oral and written communication skills
- May be called upon to work beyond normal working hours
- Must have reliable transportation to visit properties and community locations on a frequent basis
- Must be comfortable with varying conditions in occupied and unoccupied apartments, houses, and other properties. May be exposed to various and adverse weather conditions and outdoor elements during site visits and property inspections.
- Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability
- Successful completion of background checks required upon hire
At Northern Virginia Family Service (NVFS), we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace.
NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.