Named after the North Star, a historical symbol of freedom, Polaris works to reshape the systems that make sex and labor trafficking possible and profitable in North America. For more than a decade, Polaris has assisted thousands of victims and survivors through the U.S. National Human Trafficking Hotline and built the largest known U.S. data set on the crime. With the guidance of survivors, and working with public and private-sector partners, we use that data to understand and improve the way trafficking is identified, how victims and survivors are assisted, and how we can prevent this abuse at the scale of the problem – 25 million people worldwide robbed of the fundamental right to choose how they live and work.
About the Opportunity
Polaris is integrating a complex systems approach into our work. Our goal is to tackle the structures, attitudes, and power dynamics that make hundreds of thousands of people vulnerable to sex and labor trafficking to enable us to shift the energy of the anti-trafficking movement to begin to prevent victimization before it happens.
Polaris is seeking consultants with survey interviewer and/or call center experience to contribute to the implementation of screening and survey administration for telephone participants in Polaris’s first National Survivor Study (NSS). Polaris collects data from the operation of the National Human Trafficking Hotline but is now in the process of designing and implementing a large-scale mixed-methods study (with multiple languages) that will employ trauma-informed and survivor-focused strategies to collect data from and with survivors. The NSS Survey Interviewer is primarily responsible for responding to all calls to the NSS phone line, answering questions and conducting screenings and short surveys with potential survivor participants for the NSS.
The ideal candidate is comfortable in an extremely fast-paced and dynamic environment and is a self-starter who has excellent attention to detail and organizational skills as well as a drive to excel. The NSS Survey Interviewer is an effective communicator, can build relationships with ease, is passionate about the fight to eradicate human trafficking, and has a demonstrated ability to work independently and as part of a group.
The following list of responsibilities is not exhaustive and each Survey Interviewer may not engage in every task. Tasks may vary based on the Interviewer’s work schedule, availability, and skills:
- Respond to calls from potential human trafficking survivor participants and reach out to potential respondents by phone in accordance with National Survivor Study protocols
- Strategize responses with Survey coordinator or other NSS team members to difficult questions from respondents and requests for information with other interviewers and researchers and using relevant protocols and documentation
- Input and maintain clear, concise, and accurate screening and survey responses and maintain strict confidentiality and data privacy procedures
- Attend required trainings
- Commitment to the National Human Trafficking Hotline mission and Polaris values
- Other tasks as required
This position does not authorize/require the consultant to have decision making authority on the final work product.
- Able and willing to work an alternative schedule, including afternoon and/or evening shifts
- Demonstrated commitment to innovation and creative problem-solving
- Experience, competence, and confidence working independently and as part of a team
- Experience working in multicultural environments;
- Demonstrated passion for social justice, human rights, and gender issues
- Clear and concise written and verbal communication skills.
- Emotional maturity and demonstrated discretion in handling sensitive and confidential information
- Spanish or Mandarin language fluency
- Working proficiency in English
- Candidates having lived experience with human trafficking strongly preferred
- Experience doing outreach and/or advocacy work with survivors of trauma and/or vulnerable populations such as communities of color, immigrants, native populations, people with disabilities, or LGBTQ communities
- Academic or professional knowledge of human trafficking, labor rights, or related social issues
This position requires approximately 5-20 days Level of Effort (LOE), from August through December 2021. The period of performance may be extended, depending on the need. The consultant can work remotely from their location.
Please submit a resume and cover letter to LIDS@polarisproject.org.
The work of Polaris is grounded in a set of values and organizational beliefs that provide a common starting point for all of our activities. At Polaris, we look for talented individuals who are passionate about combating all forms of human trafficking and who will strive to embody and model these values within the Polaris community and in the anti-trafficking field. Please take a moment to make yourself familiar with these values and our mission statement before submitting your application. You can find a full description of our values here.
Polaris is an equal opportunity employer and highly values diversity in the workplace. We are committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. In the fight against human trafficking, we realize and celebrate the fact that human capital is the greatest and most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and the talent that our employees invest in their work represents a significant part of not only our culture but our reputation and our organization’s achievement as well.