TAPinto is a network of franchised online local news sites that delivers original, objective, award-winning, community-based news, sports, events and more. Our sites are individually owned and operated in each town/territory by people who have a passion for community news. TAP Into Local LLC, the franchisor, is in search of a Franchise Operations Specialist to work with our corporate team on daily operational tasks, including social media, franchisee support, analytics and more. Tbis new position will work with the Director of Franchise Development and Training to assist in franchise and corporate-related tasks.ExpectationsThe ideal candidate is an energetic recent college graduate interested in entrepreneurship, start-ups and/or growing small businesses. Here are some of the responsibilities for this position:Franchise Support:· Approving and publishing all ads, sponsorships and sponsorships through our custom ad placement platform· Process creative change requests· Create monthly reports for new marketing clients and other advertising-related reports· Provide customer service support by answering franchisee questions related to ad placement process and other daily operational inquiriesSocial Media· Own TAPinto’s social media presence, including frequent, daily posting to TAP Into Local LLC’s corporate social media pages including Facebook, Twitter and LinkedIn· Manage these pages’ social media inboxes, responding to occasional inquiries· Track franchisee usage of Facebook and provide results to company executives· Work with company executives to create social media standards across all TAPinto sitesContent· Create daily, weekly and monthly content reports for all sites· Approve and post stories to TAPinto’s overall homepage Statistics and Analytics· Create and update monthly (sometimes more frequent) statistic reports related to site, social media and advertising trafficOther Tasks· Assist corporate executives with ongoing, long-term projects· Attend quarterly (some times more frequent) in-person franchisee meetingsQualifications Interested candidates must meet the following criteria to be eligible for this position:· Recent college graduate with an interest in entrepreneurship, start-ups and small business operations· Strong knowledge of social media and marketing trends· Ability to learn web-based software systems (TAPinto and Google-managed)· Self-starter that works well independently and as part of a team· Provide strong customer service Job Conditions This position is remote. However, you will be expected to attend periodic meetings with other corporate staff. The selected candidate will be expected to work a 40-hour work week, during normal business hours Monday to Friday, with occasional weekend availability needed.