Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
-Responsible for meeting their goals/measures
-Develops and maintains relationships with top customers
-Supports in-store event sourcing and execution
-Strong interpersonal communication and customer service skills
-Team focused, confident, and professional
-Creative, adaptable, entrepreneurial and driven by integrity
-Strong verbal and written skills
-Ability to perform effective selling techniques to achieve sale and repeat business
-Ability to work a flexible schedule including holidays, overnights, weekends
-A passion for making people happy
-Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
-Accuracy and attention to detail.
-Ability to effectively receive and communicate feedback
-Excited to get to know our product inside and out in order to offer style advice and help customers
-Outgoing, friendly & personable with a positive attitude
-Customer Service-oriented experience preferred but not necessary
-Passion for the vineyard vines brand
Additional Application Instructions
Click “Job Openings at Retail Stores”, then enter Short Hills in the search bar.