Restaurant Host – Grand Canyon – Career Development Center

Greet the guests as they approach the podium and make them feel welcome.
Remain knowledgeable of property wide offerings, current trail conditions as it relates to water supply, closures and bus routes.
Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
Field phone calls as necessary while assisting guests with all inquiries including guest room dining orders.
Seat the guest(s) as quickly as possible or if table is not immediately available, accurately informing the guest(s) of how long the wait period will be.
Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
Keep menus clean and presentable and discard any menus that are too worn or tattered.
Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
Complete opening and closing side duties according to dining room standards.
Maintain seating log to ensure accurate cover count for the seating period.
Assist Bussers as needed to clear and set tables.
Other duties as assigned.

Xanterra