The Intake Coordinator will ensure the smooth operations of the referral assignment process. The Intake Coordinator will effectively build and maintain relationships with all referral sources and in-office staff and report any issues to the Director of Business Operations and Billing Supervisor.
In order to ensure the health and wellness of the employees and the visitors of the YGMC and all locations where YGMC operates business, in addition to the essential duties and responsibilities listed on your current job description, the following are additional duties and responsibilities that may be assigned at any time where appropriate during the COVID-19 pandemic or any pandemic/communicable disease where the duties are appropriate. These additions are not to be construed as exclusive or all-inclusive and other duties may be assigned and required as needed:
a. Enhanced cleaning in areas where the employee is not directly/normally assigned as well as normally assigned areas. All employees are expected to assist in and support the efforts of the YGMC when it comes to health and wellness for the facility and other locations where the YGMC conducts business. All employees are expected to wipe machines, screens, computers, phones or anything that is used after they use it, all employees are expected to wash their hands on a frequent basis (recommended every 30 minutes if possible), and use hand sanitizer when hand washing is not available.
b. Temperature Taking/Wellness Questionnaire Taking Assignments.
c. Directing Members/Visitors in areas where the employee is both normally and not normally assigned
d. The employee may be assigned to areas other than their normally assigned area as needed to meet organizational needs. Examples of this include, but are not limited to, being assigned areas to count people, help direct flow of traffic in an area, being assigned to a specific area to assist with doors, and any other duty as needed by the organization.
e. All other duties as assigned as it relates to COVID-19 or other communicable disease and/or pandemic.
• Demonstrates excellent organizational and multitasking skills with the ability to work well independently or in a team environment.
• Possess strong interpersonal skills, with the emphasis on customer service and ensuring a positive experience for service partners and service recipients.
• Proficient in Microsoft Office.
• Minimum of a high school diploma and three years of experience working in an office setting