Job Description
A tour worker welcomes visitors to Brookhaven National Laboratory’s four (4) Open House Tours events, informs them about the activities available, enforces safety and communicates with staff and volunteers throughout the event. Tour workers act as bus guides and assist with the transportation of visitors to and from facilities and other locations as necessary. This is a part-time temporary position.
Tour workers will be trained to meet all Laboratory requirements for this position. Employment will begin on June 27, 2024, and end on September 15, 2024. Days of work include one day of paid training and four (4) Open House Tour Days, for a total of five (5) days of work. Employees will be paid an hourly wage commensurate with their experience and education.
Essential Duties and Responsibilities:
An Open House tour worker’s tasks include, but are not limited to:
- Welcoming and informing visitors about the day’s activities, locations and schedule.
- Communicating clearly to visitors.
- Acting as bus guide and speaking about BNL while visitors are traveling on bus to facility and back.
- Being friendly and accommodating to all visitors.
- Ensuring that people move around safely, especially on and off buses and into and out of buildings and stay in permitted areas.
- Contacting, and communicating information to, emergency response in the event of an emergency.
- Preparing for the activities for an Open House Tour, includes moving and unpacking boxes and bags, and setting up displays of informational items like posters or other items on tables, and cleaning up and putting materials away at day’s end.
- Greeting, assisting, and escorting visitors with safety in mind.
Required Knowledge, Skills, and Abilities:
- Completed at least one year of post-secondary (higher) education and/or have experience working with the public.
- Must be available to attend mandatory training on Thursday, June 27, and work Sundays June 30, July 21, August 4, and September 15.
- Experience working with the public and/or community or public events.
- Excellent verbal communication skills, able to communicate effectively.
- Capable of following verbal instructions
Preferred Knowledge, Skills, and Abilities:
- Knowledge of, and interest in, scientific fields and/or processes.
Environmental, Safety, and Health, Considerations:
- Ability to be active outdoors in high temperatures and to lift up to 15 lbs.
- May need to be able to go up and down bus stairs.
- Must be able to work outside for up to 6 hours with breaks.